Do you get those "Account Services" or "Cardholder Services" recorded calls all the time? "This is Rachel..." "This is Heather..."
This company--someone said they are French--are lower than a snake's belly under pond scum.
I run into the room--"This is Heather."
Ack.
Nothing helps...Get the "real" person (you would never take a job like this, right?) and complain, they hang up. You push #2 to be removed...then, BA-RING... "This is Rachel."
A real bill collector rather than a credit card number thief would be almost a relief. Maybe that guy would say, "This is Brad."
